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Customer
Service Requests are a three part process that will allow you to modify
the services provided by EDS, an HP company Part one of the process is to
complete this online service request. Part two is completed by EDS, an
HP company personnel by preparing a "Scope of Work" statement that
details an estimated duration (time to complete the change in days) and
an estimated cost (total cost to complete the work including time &
materials). This information is then Emailed to the requestor in PDF
format. Part three of this process requires the requestor to authorize
the "Scope of Work" by signing a printed copy of the PDF form
and faxing it back to EDS , an HP company at 1-905-429-2501. Download a copy
of this form in MS Word Here if you require
approval prior to submitting this request. |
